One of the biggest push in recent years has come in the form of supporting your local businesses. Whether it’s shopping at your local butcher or purchasing seasonal food, not only does support of local businesses benefit the local economy, but the customer also leaves feeling satisfied with ‘doing their bit’.
But what about other small businesses? The ones which aren’t convenience stores for your everyday needs. The ones which are still founded on the morals and ethics of family – how do they differ to larger, corporate alternatives? And will you receive the same service as a well-known name?
Honestly? We reckon family businesses deliver an even better service.
Whilst choosing a smaller company can be daunting with something you deem important, the chances are you won’t regret your choice. From personal touches to prices that don’t reflect investors, family-owned business is the way to go – just ask the brothers who own Aldi.
Due to knowing the value of the business from the roots up, those working in a family business have much more investment in their work than simply the ‘work to live’ existence. After watching the business grow, there’s more of a personal investment which will be reflected in the customer services.
Whilst Elon Musk is a hit-or-miss figure, there’s no denying the success of Tesla. And part of the success is down to his personal investment in the Tesla team. In 2017, he emailed every single person at Tesla with five ways to improve the company. One of them was to avoid the hierarchy system which often slows work-flow. Instead of going from A to B to C to D with a question or to request permission, Musk insists his employees go straight from A to D. Another infamous entrepreneur, Richard Branson, also swears by this method.
Admittedly, not all small businesses operate on this A to D work ethic, but UPakWeShip does. If there’s an issue, a question or an obstacle that we’re trying to work around, there’s no back and forth, our goal is to get the answers we need as quickly as possible. As the customer, this means you won’t be waiting around for days for just one email.
The best part about using a small, successful business, is that you have the dependability and expertise of a larger brand, but with a softer side of a family business. Despite managing an international team across two continents and four countries, our UPakWeShip owner still responds to quotes, chats to customers, and you can hear directly from him on the infamous Ask the Moving Doctor page.
It’s this team effort that has kept UPakWeShip in business for decades and allows us to continuously grow. With family in the EU, UK, and US, the customer experience is in safe hands from start to finish. Instead of wondering about the needs of investors, we work by responding to your needs.
Whether it’s shopping or shipping, we guarantee your support of family businesses will be met with friendliness and the willingness to go above and beyond.
UPakWeShip is an international shipping company with over 30-years of industry expertise. We pride ourselves on offering a reliable service and upfront quotes with no-hidden-costs. If you’re considering moving overseas, check out our prices today.